Documentation 7 min read

Eight visa mistakes that cost Portuguese travellers their holiday

Every one of these has walked through our door. A Portuguese passport is one of the strongest in the world — which is exactly why these catch people out. None of them are exotic. All of them get you turned around at the gate with a non-refundable fare in your hand.

1. Assuming the passport does all the work

Portugal's passport gets you into most of the world without applying for anything in advance, and that breeds a habit: turning up. It works right up until the trip where it doesn't, and the countries where it doesn't are not obscure ones.

The United States wants an ESTA. Canada wants an eTA. The United Kingdom now wants an ETA. India, Vietnam, Egypt, Kenya and Sri Lanka all want an eVisa or a visa on arrival with conditions attached. None of these are visas in the old sense — they're quick, cheap and online — but every one of them is a document you must hold before you check in, and the airline will not board you without it.

2. The six-month passport rule

This is still, by a distance, the most common reason a Portuguese traveller gets denied boarding. A great many countries require your passport to be valid for at least six months beyond your date of entry — not your date of departure from Lisbon, and not merely valid on the day.

Airlines enforce it at check-in because they wear the fine if they carry you and you're refused entry. Your Cartão de Cidadão is irrelevant here and your passport can be perfectly valid, sitting in your hand, and you will not be flying. Check the expiry date the day you book, not the week you leave — and if renewal is needed, book the IRN appointment immediately, because slots in the interior go quickly in summer.

3. Assuming transit isn't entry

Changing planes is not automatically a neutral act. Some countries require a transit visa even if you never clear immigration; others require one the moment you have to collect and recheck a bag, which is precisely what happens on a self-connected itinerary.

The classic trap is a routing where the connection looks airside on paper but isn't in practice — a terminal change, a bag recheck, an overnight. Portuguese passport holders transit almost everywhere freely, but 'almost' is doing real work in that sentence. If your itinerary has you touching a country's soil, check its rules for you specifically.

4. Not having an onward ticket

A significant number of countries require proof of onward travel as a condition of entry, and airlines check it at origin. If you're planning to land in Bangkok and work out the rest later, an airline can and will refuse to board you in Lisbon.

This catches open-ended travellers constantly. It's also the easiest to solve — a refundable onward fare, booked properly, costs almost nothing and satisfies the check.

A rejected visa is rarely a rejection of you. It's almost always a form filled in at 11pm with one field that didn't match the passport.

Mariana Alves, Visa & Documentation Lead

5. Applying through the wrong website

Search for any eVisa and the top three results will be commercial intermediaries charging four times the government fee for the privilege of retyping your details into the real form. Some are legitimate agents. Some are not, and you've just handed a stranger your passport scan.

Every country's official portal is a government domain. If the URL doesn't end in a government suffix, stop. This applies to the Indian eVisa, the US ESTA, the Canadian eTA and the UK ETA — all four have flourishing lookalike industries, and several of them advertise in Portuguese specifically.

6. The name mismatch

Your ticket must match your passport. Not your preferred name, not the name your frequent flyer account uses, not a middle name you've dropped since 2009. Exactly the passport.

This is a particular problem for recently married travellers, for anyone with a compound surname, and for people whose passport records a middle name their booking doesn't. It is trivially fixable a month out and extremely expensive to fix at the airport.

7. Leaving it to the processing estimate

Published processing times are a marketing number. They describe a good month with no public holidays, no backlog and no additional documents requested. We've had Indian eVisas back in 72 hours and we've had the same visa type take nineteen days for no discernible reason.

  • Apply as soon as your dates are firm, not as soon as you remember.
  • Build in a fortnight of slack for anything requiring a physical lodgement.
  • Never book a non-refundable fare on the assumption a visa will land.

8. Not declaring the thing you'd rather not declare

Prior visa refusals, criminal history, overstays, dual nationality — these get omitted constantly, and omitting them is far worse than declaring them. A refusal is usually not fatal to a fresh application. A discovered omission is, because it reclassifies the whole thing as misrepresentation.

Declare it, explain it, and if it's complicated, get someone to lodge it who has seen that particular complication before.

Mariana Alves

Visa & Documentation Lead

Has lodged more than 6,000 visa applications. Keeps a running file on every consulate's current processing mood. Speak to Mariana directly on +351 912 744 819.

One conversation

This is the sort of thing we do all day.

If any of the above raised a question about a trip you're actually planning, that's a fifteen-minute phone call — and it's free.

Av. Monsenhor Mendes do Carmo 43, 6300-586 Guarda, Portugal · Consultations by appointment